Privacy Policy

1. Scope

This Privacy Policy explains how TalentArm ("TalentArm," "we," "us," or "our") collects, uses, shares, and safeguards personal information through our website, onboarding flows, communications, and service delivery platform.

2. Information We Collect

• Contact data: name, business email, phone, and company details.
• Professional and matching data: role context, delegation preferences, onboarding responses, and service priorities.
• Communication data: support emails, scheduling requests, and communications with our team.
• Transaction data: billing and payment-related records handled by authorized payment processors.
• Usage data: device, browser, IP, pages viewed, and engagement events collected through cookies and analytics tools.

3. How We Use Information

• Deliver and improve TalentArm services and onboarding.
• Match clients with suitable assistant profiles.
• Operate, maintain, and secure our systems.
• Send administrative and service-related communications.
• Send marketing communications where permitted by law and your preferences.
• Comply with legal obligations and enforce our agreements.

4. How We Share Information

We may share information with affiliates, service providers, payment processors, analytics and communications providers, professional advisors, and authorities when legally required. We may also share data in connection with a merger, acquisition, or business transfer. We do not sell personal information for monetary consideration.

5. Cookies and Similar Technologies

We use cookies and similar technologies for website functionality, analytics, and campaign measurement. You can control cookie settings in your browser. Disabling cookies may affect certain site features.

6. Marketing Choices

You may opt out of promotional emails by using unsubscribe links in our messages. We may still send transactional or service communications required to operate your account or service.

7. Data Retention and Security

We retain personal information only as long as needed for the purposes described in this policy, including legal, accounting, and operational needs. We maintain reasonable technical and organizational safeguards to protect personal information.

8. International Transfers

TalentArm operates internationally, and information may be processed in jurisdictions outside your home country. Where required, we use appropriate safeguards for cross-border transfers.

9. Children's Privacy

Our services are not directed to children under 18, and we do not knowingly collect personal information from children.

10. Your Privacy Rights

Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict certain personal information, and to object to or opt out of certain processing activities. To submit a request, contact us at privacy@hiretalentarm.com.

11. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

12. Contact

For privacy questions or requests, contact us at privacy@hiretalentarm.com.