Roles we source · Law Firms

Hire a Matter / Case Coordinator

Hire offshore Matter and Case Coordinators for matter setup, deadline tracking, status updates, and cross-team follow-through.

Zero risk. You only pay if you hire.

What they do

What a Matter / Case Coordinator can do for your business

A clear scope so you know exactly what to delegate from day one.

01

Matter setup

  • ·Open matters with correct templates and parties
  • ·Assign tasks to attorneys and staff
  • ·Load deadline rules and calendars
02

Status & follow-up

  • ·Run weekly status updates to clients
  • ·Chase internal owners on open tasks
  • ·Prepare matter summaries for partner review
03

Process

  • ·Maintain SOPs and matter stage definitions
  • ·Report on aging tasks and bottleneck stages
  • ·Support handoffs between intake and litigation
Job description

The Matter / Case Coordinator role, in detail

The day-to-day responsibilities and the qualifications we screen for, so your shortlist arrives ready to interview.

You can use this directly as a job description, or share it with us as a starting point.

Tasks

  1. 01Open matters with templates and parties
  2. 02Load calendaring rules and deadlines
  3. 03Assign and track tasks across the team
  4. 04Send client status updates on cadence
  5. 05Chase overdue internal tasks
  6. 06Prepare matter summaries for attorneys
  7. 07Maintain matter stage SOPs
  8. 08Report on aging tasks and bottlenecks
  9. 09Support intake-to-litigation handoffs

Qualifications

  • Case coordination or legal operations experience
  • Legal CRM and calendaring tool fluency
  • Strong organizational and follow-up skills
  • Excellent written English
  • Client communication experience
  • Comfort with U.S. business hours
  • Process and checklist orientation
  • Confidentiality discipline
Where to hire

Top countries for hiring a Matter / Case Coordinator

Fast, supported, and flexible. We help you hire top global talent without the usual complexity, matched to the region that fits your role and time zone best.

3 vetted talent pools· Global coverage
PH

Recommended pick

Philippines

Filipino Matter / Case Coordinators bring strong English, process discipline, and deep experience supporting U.S. matter / case coordinator workflows at scale.

Filipino case coordinators excel at checklist-driven matter setup, deadline tracking, and consistent client status communication for growing firms.

  • Vetted in-region recruiters
  • 30-day fit guarantee
LA

Latin America

Latin American Matter / Case Coordinators overlap with U.S. business hours and offer bilingual support where needed, ideal for client-facing coordination.

ZA

South Africa

South African Matter / Case Coordinators deliver polished English and structured execution, well-suited to detail-heavy U.S. and U.K. operations.

Cost calculator

How much can you save hiring a Matter / Case Coordinator?

TalentArm helps companies hire skilled offshore talent for up to 75% less, reducing payroll cost while improving accuracy, consistency, and operational quality, so your leadership can focus on growth.

Cost efficiency. Operational clarity. Focus where it counts.

*Salary figures are estimates based on industry data and may vary. This tool is for informational purposes only and not a binding salary guide.

Save up to

Average savings

Save up to

$45K

vs. an equivalent U.S. hire (annual)

Cost reduction by level

  • Junior64%
  • Mid-level63%
  • Senior64%
Recommended

We recommend Philippines for this role

Filipino case coordinators excel at checklist-driven matter setup, deadline tracking, and consistent client status communication for growing firms.

Junior

US
$48K
LatAm
$19K
South Africa
$17K

Mid-level

US
$65K
LatAm
$26K
South Africa
$24K

Senior

US
$88K
LatAm
$35K
South Africa
$32K
Our process

How TalentArm helps you hire top global talent

A predictable, supported hiring motion, designed to feel as simple as adding a seat to your team.

Avg. time to hire
21 days
Guarantee period
30 days
  1. 01

    Book a call & start hiring

    Tell us what roles you're hiring for on a quick intro call. We'll align on countries, salary ranges, and skill needs, then start your search. You only pay if you hire.

  2. 02

    Meet talent & get matched fast

    Our recruiters source and vet candidates from our global talent pools. You provide input and we zero in on the right fit, whether that's the Philippines, Latin America, or South Africa.

  3. 03

    Interview candidates & make the hire

    We send shortlisted candidates for you to interview and collect feedback after each round. We'll help with offer letters, onboarding, and compliance so you can hire confidently.

  4. 04

    Ongoing support to help you scale

    As your team grows, we help you scale efficiently while typically saving 60-80% on payroll vs U.S. hires. Need a new role or region? We'll source and deliver more top candidates.

  5. 05

    Hire globally, strategically

    We've placed talent across 18+ countries, from developers in Eastern Europe to accountants in South Africa, support teams in the Philippines, and sales reps in Latin America.

FAQs

Hiring a Matter / Case Coordinator, answered

The questions we hear most when teams start sourcing this role. Still stuck? Use the form below or book a quick call.

Can they run our matter stages and checklists?
Yes. Share your playbook and we'll match coordinators comfortable operating inside your defined stages.
How does payment work?
There's zero risk to start. You only pay TalentArm a placement fee once you hire. The candidate is paid directly by you once they start.
What if my hire isn't a fit?
If the hire is not a fit within the first 30 days, TalentArm will coach, correct, replace, or run a replacement search at no additional cost — depending on whether you use Direct Hire or Hire on Demand.
Start hiring

Ready to hire your next Matter / Case Coordinator?

Share a few details and we'll scope the search, align on salary, and start sourcing vetted candidates — you only pay when you hire.

  • 18+

    Countries in our talent network

  • Top 1%

    Vetting bar for every placement

  • 30 days

    Fit guarantee

  • 60–80%

    Typical payroll savings vs. U.S. hires